Privacy Policy for Prism

Effective Date: November 25, 2025

ByteSurge Labs Private Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how Prism, our macOS application, collects, uses, and safeguards your information.

1. Information We Collect

Local Data Storage:

  • Application preferences and settings (keyboard shortcuts, LLM provider selections)
  • Window size and position preferences
  • All data is stored locally on your device in a sandboxed container

Web Session Data:

  • Authentication cookies for LLM providers (ChatGPT, Claude, Gemini) stored locally
  • Session data to maintain your logged-in state with third-party LLM services
  • This data remains on your device and is managed by the respective LLM providers

Crash Reports:

  • Anonymous crash logs via Firebase Crashlytics to help us identify and fix bugs
  • Device model, operating system version, and app version information
  • No personally identifiable information is included in crash reports

We DO NOT collect:

  • Personal information (name, email, phone number)
  • Your conversations or text input
  • Browsing history or activity within LLM interfaces
  • Location data
  • Any data for advertising or marketing purposes

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our applications
  • Remember your preferences and settings
  • Identify and fix technical issues through crash reports
  • Improve application performance and user experience

3. Third-Party Services

3.1 LLM Provider Interactions

Prism acts as a browser interface to third-party LLM services (OpenAI ChatGPT, Anthropic Claude, Google Gemini). When you interact with these services through Prism:

  • Your conversations are subject to the privacy policies of the respective LLM providers
  • We do not intercept, store, or transmit your conversations to our servers
  • Authentication and data handling are managed directly by each LLM provider

Relevant Privacy Policies:

3.2 Firebase Crashlytics

We use Firebase Crashlytics (Google) to collect anonymous crash reports. Firebase's privacy policy: https://firebase.google.com/support/privacy

4. Data Security

We implement security measures to protect your information:

  • Sandboxed Storage: All application data is stored in sandboxed containers on your device
  • No Remote Servers: We do not transmit your preferences or conversations to our servers
  • Encrypted Connections: Communications with third-party LLM services use HTTPS encryption
  • Local-Only Processing: Text input and keyboard shortcuts are processed entirely on your device

5. Data Retention and Deletion

Local Data:

  • Application preferences are stored on your device until you uninstall the application
  • You can reset preferences within the application settings
  • Uninstalling the application removes all locally stored data

Crash Reports:

  • Anonymous crash logs are retained for up to 90 days for debugging purposes
  • No personally identifiable information is included in these reports

6. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

7. Your Control Over Data

Since Prism does not collect personally identifiable information, you have complete control:

  • Local Data: All preferences are stored locally on your device. You can reset preferences within the application settings or uninstall the application to remove all data
  • LLM Services: Your conversations and accounts with third-party LLM providers (ChatGPT, Claude, Gemini) are managed directly through those services. Visit their respective privacy settings to control your data
  • Crash Reports: Anonymous crash reports help us fix bugs. These contain no personally identifiable information and are automatically deleted after 90 days

If you have questions about your data, please contact us at dev@bytesurgelabs.com.

8. International Users

ByteSurge Labs is based in India. If you use our applications from outside India, please note that crash report data may be processed in servers located in different countries. By using our applications, you consent to the transfer of such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

BYTESURGE LABS PRIVATE LIMITED

CIN: U62011KA2025PTC208905

Email: dev@bytesurgelabs.com

Website: www.bytesurgelabs.com

Registered Office:
A18, Zonasha, Paradiso, Alpine Eco Road,
Mahadevapura, Karnataka